State Farm® Insurance Agent Christina Zeng

"Really rude customer service and unprofessional. I called them twice and they hung up on me instantly. I recommend just finding another state farm agent. This one is utterly trash."

"Carrie from this office has been a great help and they’re easy to work with."

"Very responsive! Stephen helped and explained things very well. Highly recommended!"

"Friendly service and information when I need it."

"I’m a Statefarm client from a different state and transferred to Christina Zeng’s agency once I moved to California. So far, I’m very happy with them. Their rate is the best, agent Steven is very professional and knowledgeable. They are quick to respond. I also had a very smooth no deductible claim process last year because of my uninsured motorist coverage. I highly recommend Christina as your insurance agent and I trust her for all of my insurance needs."

"Christina Zeng and her team are very responsive and have addressed our needs/concerns on a timely basis."

"Carrie has been my insurance agent of choice since 2020. She continues to provide the best customer service, despite our ever changing needs. Multiple vehicles and houses insurances. Carrie provide the best rates and the customized coverage for my family's needs. If I could give six stars I would! Thank you Carrie for your outstanding service of my account. As always, I will continue to give recommendations whoever someone is looking to insure their home or vehicles."

"Good price with good service. Very responsive."

"Excellent customer service from Christina and Carrie. I always recieve a timely response which is greatly appreciated. Thank you!"

"Extremely responsive and helpful- whenever I need help with my insurance , I call them and it's resolved almost instantly! Everyone I've talked to (Carrie and Steven so far) has also been very friendly and nice"

"Carrie 是位十分專業，真誠，仔細，極具耐心，同理心及責任感的優良經紀。 絕對可以相信她的辦事能力及服務品質。我真心推薦她！"

"Great help in sorting out insurance questions"

"Carrie is amazing she helped me through every steps and very detailed!"

"Carrie is always very helpful!!! Response quickly and professionally! Always be patient and give very detailed information and explanation! Would recommend!"

"Really helpful and patient. Thank you for your service."

"Excellent service"

"Christina and Carrie are very kind and happy to explain to me for the claim. They also follow up the claim for me. Finally, the claim is settled. I am very satisfy their service."

"Great place. Response quickly and professionally."

"Called Christina Zeng's office and Carrie answered. A very awesome experience from start to finish! Excellent response time throughout the process and excellent customer service. Highly recommend!"

"I’ve had the pleasure of working with Carrie for a few years. She is very professional and helpful and I highly recommend them."

"Great customer servie, friendly & helpful! Timely responses and able to answer all my questions (bc I at first didn't know why I was being charged😅) Everything was settled stress-free and I was reassured help at any time with figuring out future payments. Highly recommend!"

"Great service"

"Very happy with Christina and team."

"Great prompt and responsive service"

"I wanted to send a high-five to my State Farm Insurance agents, Christina Zeng and Hunter O'Connor. I recently needed an urgent Evidence of Insurance declaration for my property mgmt. who is a stickler for specific details and requirements. Although there were a couple revisions needed - it was handled professionally and prior to the deadline. I especially want to thank Hunter O'Connor who followed up with me to ensure that my request was processed properly. Like a good neighbor - State Farm is there and has handled all of my insurance needs for over 10 years. Thank you Team and Neighbor."